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ProTrak International, Inc. is truly committed to its clients, and prides itself on providing excellent training and support to all of its users. Our team will support you through every stage of the software implementation and data migration processes, provide you with high quality training and on-going support, first class documentation and support manuals, regular newsletters and technical information updates, and regular software upgrades. All of this ensures that you can efficiently and effectively develop your client relationships, target your prospects, and enhance your sales and investor relations process with a highly successful CRM solution.

TRAINING SERVICES

Support and training are both integral components of the ProTrak solution. As soon as ProTrak is installed at your firm, one of our highly experienced professionals will provide on-site training, in an individual or small (10 people or less) classroom environment. Our trainers all have industry-specific experience and provide friendly and informative workshops for users with any level of technical expertise. In addition to initial training sessions, additional training is available on-site or via web-based sessions. All training may be tailored to the needs of individual users.

SUPPORT SERVICES

Technical support is provided in the USA and the UK during regular business hours. Phone, e-mail support and / or web-based sessions may be used also to help diagnose issues and provide assistance to users.

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