Hedge Funds find that ProTrak provides the essential tools for delivering effective, personalized investor service while complying with new regulatory requirements

Hedge Fund CRM

ProTrak CRM is the complete solution for hedge fund managers. ProTrak’s out-of-the-box solution is the culmination of over 25 years’ experience satisfying the unique CRM needs of hedge funds. ProTrak CRM is packaged in a very user-friendly interface that allows each user to easily customize the information he or she prefers to see.

Investor Relations

ProTrak provides the essential tools that let hedge funds deliver effective, personalized service to investors while complying with new regulatory requirements.

  • All your client’s data revolves around your client’s core profile that adapts to each user’s particular preferences and work methods.
  • Use workflow automation for client on-boarding and business-defined client service.
  • Create and distribute client statements and reports (as .pdfs) with customized watermarks for both group-distributed and individual investor documents, all through a single mass communication function.
  • Import holdings, subscriptions, redemptions and transfers from your on-shore and/or off-shore Administrator.
  • Have all investor transactions, account balances and historical activity at your fingertips.
  • Ensure unparalleled support for due diligence and SEC compliance.
  • Automatically maintain market values for each fund on a monthly basis.
  • Use quick view reports to manage pending redemption and subscription notifications for cash flow projections with the ability to drill down to specific investor details.

Sales and Marketing

With ProTrak’s sales management tools you will greatly leverage your development staff’s asset-gathering efforts. 

  • Entering a meeting or call note (or editing an existing entry) will automatically update the comprehensive pipeline opportunity report.
  • Easily enter notes for activities and follow-ups with a highly efficient interface. (Note:  emails and associated documents are automatically handled.)
  • Create and manage email marketing campaigns with ProTrak’s robust mass communication functionality.
  • Quickly produce customized reports to mine your data for sales opportunities.
  • Provide your road warriors with mobile access to core CRM functionality.
  • See business insights at a glance with a graphical and effective management dashboard widgets from the opportunity pipeline to client/prospect summaries to productivity measures.
  • Manage and record communication with invitees and respondents with full integration to Outlook’s Meeting Invite services.

Management

The management reporting and tracking tools in ProTrak are essential elements of your management toolkit. 

  • Use the comprehensive reporting system for monitoring pipeline activity, analyzing expected contributions and redemptions, and tracking account valuations.
  • Be prepared for SEC audits with the complete history of client activity, including email retention, due diligence documentation, and all call/meeting notes readily available when the examiner sits down at a ProTrak screen.
  • Specialized pipeline reports give management a clear view of business opportunities and risks.
  • See business insights at a glance with a graphical and effective management dashboard presenting widgets from the opportunity pipeline to client/prospect summaries to productivity measures.